sharkbone

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sharkbone last won the day on August 22

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About sharkbone

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  1. Skype for Business Connector

    Is there a way i can automatically logoff the Swyx skin upon startup of SFB. I just need the feature working in the background. Please refer to screenshot.
  2. Origination Name

    I have Swyx showing Origination Name with a (number with a negative in front) e.g -2140000000 instead of a Name during a call. What could be going wrong here. .
  3. I successfully setup a clip no screening via Colt and using a virtual number from France(French Number). Tested it by calling a german number works perfectly (french number showed up) but anytime i have someone test in France using a french number the german route (associated german number) shows up instead. Is there something i will need to configure to get this to work? Mind you I configured this via a german trunk not a french Trunk and ported the virtual french number to it. Did a similar test and worked previously. What could i be doing wrong?
  4. Hello Andreas, Thanks for the response . Will try the steps you recommended.I also read somewhere that clearing SFB profile cache does the trick. Can you confirm that too? Will combine a couple of things in order to provide a fix. Once again appreciate the response.
  5. I have a difficult time trying to figure out why the presence status doesnt sync between skype for business and SwyxIT running cocurrently (e.g when i make a call via SwyxIT status is busy on SFB status says available which is a status mismatch). Interesting enough i had the issue pertaining to only one user in my domain / network. Could this be related to SFB or settings in SwyxIT? I have tested the specific user on other systems but problem persist. I checked on the swyIT side of things but didnt find anything relevant. Is there anywhere i should be checking or changing specific settings for that particular user? Need your advise.
  6. Can't see Contact statuses on my SwyxIT Skin

    jodost: Thanks the implementation helped a lot.
  7. Can't see Contact statuses on my SwyxIT Skin

    Thanks very much. This helped a lot.
  8. Is there something i have to change in the Swyx Skype for business Connector to prevent conflict between Swyx and SFB from happening during meeting initiations via outlook addin.
  9. am running SWYX in parallel with office 2016 Clicktorun. Upon initiating a meeting via Skype for business addin in Outlook during whiles swyx is logged in outlook crashes immediately but anytime i am logged out of Swyx SFB meeting initiations seem to work. What could be causing this and possible solutions will be appreciated. I would like to be able to ran this application in parallel with Swyx or i will have resolve to one.
  10. Can't see Contact statuses on my SwyxIT Skin

    Thanks for the Feedback. Though i havent implemented it yet. Still appreciate
  11. I cant determine the presence statuses of my contacts in SwyxIT. I have uninstalled reinstalled Swyx IT Client. Recreated the users but problem still persist. I have even tried changing the skin on the client side. Check attached screenshot to have an idea of what i am talking about. Some ideas on how to fix this will be appreciated.
  12. Skype for Business Status sync with Swyx

    Got it figured out. Updated to the latest version of Swyx IT and seems to work as expected. Will observe and keep this thread posted.
  13. I had called my colleagues in Skype for business because his status was green, but in SwyxIt he was on the phone which means his status was red. How do i get this status sync to work properly. Thanks
  14. Set up Clip no Screening

    Hallo Jodost, FIrst of all thanks for the responses. I did follow your steps and has been able to configure it for outbound number signalling for the French Number via Colt Trunk, also seems to be in the right format but when i call back on the same number i get some beeps . Call doesnt go through (do you have any suggestions on how to conifigure for inbound? ) so it can be replaced or calls going through should be done in the profile Calling party settings.
  15. I am having problems with one particular User in the USA who always has inbound numbers this format 0011492111665840 when a user calls from germany. This means a 0011 is always appended to the number during an inbound which makes it impossible for him to redial the number due to the wrong formatting. I am trvint to curb this by adding a number replacement rule to that particular trunk but and have tried to replace 0011* with +* for inbound and vice versa but doesnt seem to work. Is there a special way to set rules with regular expressions or particular formats? I always notice that his call routing script is set to that one of Germany can that affect the number signalisation. Thanks and waitiing for a feedback.