Ivo van Gastel

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About Ivo van Gastel

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  1. Ivo van Gastel

    DTMF for door opening relay on intercom

    Hi, We have a Swyx PBX with Swyx phones and an ISDN trunk. All calls are being recorded. Now we added 5 SIP intercom devices to the network. Because call through these devices should be recorded as well we connected them to a Yealink PBX and setup a SIP trunk between the Yealink and the Swyx BPX. The intercom devices can make calls to the programmed internal destinations. However calls were not recorded because the voice stream was setup directly between the Swyx phone and the intercam device. No problem because Yealink can record calls as well. To open a door we need to press 6 within the call between the Swyxphone and the intercom. No tone is heard at the intercom. I tested to call to my mobile phone and press 6 on the Swyxphone. This worked fine. Is DTMF signalingsomething to be setup in the sip trunk or does the intercom tell the Swyxphone to use DTMF signaling when it setsup the call? kind regards, Ivo
  2. Ivo van Gastel

    Swyx services control

    Thanks for your feedback. I'll try to set it up this way and give you my results.
  3. Ivo van Gastel

    Swyx services control

    Hi, We're running Swyx on VMWare. On a hardware level we have redundancy. We can control the Windows environment and when Windows stops working we can reboot the VM. Does anyone have experience with controlling the Swyx services? How can we test if calls are accepted by the server? We could test if the service is running but what if the service hangs? kind regards, Ivo van Gastel
  4. Ivo van Gastel

    No call recording on SIP trunk

    Yes trunk recording is enabled on the trunk group and Swyx already created a folder with the name of the trunk gropu in that location.
  5. Ivo van Gastel

    No call recording on SIP trunk

    Yes we have all licenses needed.
  6. Ivo van Gastel

    No call recording on SIP trunk

    Hi, I defined a SIP trunk (not SIP Gateway) to connect with a small internal PBX having SIP intercoms connected to it. The trunk is active and the intercom can make calls to Swyx users in the Swyx PBX. Call recording on the trunk is active for ALL calls. Looking in the call recording folder I notice the new folder with the trunk name but no recordings are added. According to the manual recording does NOT take place on SwyxLinks and SIP Gateways but this trunk is defined as a SIP trunk. Does anyone recognize this behaviour? thanks Ivo