By Tom WelligeThis project provides a GSE Action to return the status of a given Zendesk ticket.
An included example GSE Rule asks the caller for a ticket id, checks it against Zendesk and if it's a valid and open ticket connects the call.
This can be used to make sure that only customers who have a valid ticket id are able to call the support.
Please refer to the Forums for the documentation, most recent information and discussions.
This project makes use of the aspJSON (v3.5.4, 29.05.2016) open source project by rcdmk, which is also provided under The MIT License (MIT).
Further details (source code, download link, license statement) can be found within the download package as also on the project's github page.
By Tom WelligePlease refer to the Forums for most recent information and discussions and to Documentation for a complete documentation.
By Tom WelligeAn example for the usage of Persistent Variables.
Please refer to the Forums for most recent information and discussions and to Documentation for a complete documentation.