Welcome to SwyxPEDIA ! 

This Wiki provides lots of information, references and tips & tricks arround SwyxWare.

Gerneral

• How to write / modify Wiki articles
• How to record screencasts using Windows Media Encoder

SwyxWare Configuration

• How to block certain callers to call into SwyxWare
• How to import users into SwyxWare from an Excel Spreadsheet
• Which ports are used by SwyxWare?
• SwyxWare Feature Codes
• Trunk Recording Filename

SwyxWare Resources

• Microsoft SQL Server Management Studio Express

SwyxIt! Configuration

• SwyxIt! Timers
• Speed Dial Management
• SwyxIt! Tracing

SwyxPhone Configuration

• SwyxPhone FAQ

SwyxConnect Configuration

• Configuration Examples

SIP Device Configuration

• Configure Windows Mobile 6 SIP client

Network Device Configuration

• Microsoft Forefront Threat Management Gateway (TMG)

SIP Provider

• Skype for SIP

SwyxWare Development

• Server Script API
• GSE build in functions
• VBScript build in functions
• How to setup a night service (simple on/off switch)
• How to filter the Server Trace for Call Routing output of a certain call
• How to launch an URL from within an ECR script
• How to launch command line applications from within an ECR script
• How to identify lazy call center agents from within an ECR script
   
• Usefull VBScript Functions for ECR Scripts
  • IsAgentFree
  • IsAtLeastOneMemberOfGroupBusy
  • IsExternalRedirectionConfigured
  • IsRedirectedFrom

SwyxIt! Development

• How to open an URL from SwyxIt!
• How to open an URL from SwyxIt! (on transferred calls)
• SwyxIt! variables

Swyx - The Lighter Side

• Native Swyxish Proverb
• Swyx-o-Holic
• Swyxism
• Swyxville
• Swyxus Forumus
• Swyx Grammar

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