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  Forums  SwyxWare Server  Setup  SIP trunk problems / may be IP V6 issue?
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New Post 1/3/2012 4:25 PM
Unresolved
Online now... spyker
322 posts
3rd Level Poster


SIP trunk problems / may be IP V6 issue?  (Switzerland)

Hi there!

I'm having problem with outgoing/incoming calls via our SIP trunk.

It rings, but when the call is picked, it ends immediately.

LinkManager.log indicates some protocol problem (20'000 lines of log with all the same content) :

03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (0): MSAFD-TCPIP [TCP/IP]
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (1): MSAFD-TCPIP [UDP/IP]
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (2): MSAFD-TCPIP [TCP/IPV6]
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (3): MSAFD-TCPIP [UDP/IPV6]
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (4): RSVP-TCPV6-DIENSTANBIETER
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (5): RSVP-TCP-DIENSTANBIETER
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (6): RSVP-UDPV6-DIENSTANBIETER
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () Checking protocol (7): RSVP-UDP-DIENSTANBIETER
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () WSASocket returned: 848 used protocol no. 7
03 15:31:06.303 0016a0 Inf2 SwyxLib    00000000 00000000 SSocket::os_socket_qos                  () WSAEnumProtocols returned: 8 BufferLength: 2976

At the end:

03 16:46:06.202 00167c Warn SwyxLib    00564148 00000000 SPortMgr::AllocPort                     No free UdpPorts available! , Range=-1, InUseCount=0, TryToListenCount1=1001, TryToListenCount2=0
03 16:46:06.202 00167c *Err LinkMgrCtl 0057BFD8 00000008 SLinkMgrCall::AllocateOwnMediaPar       () Could not allocate ports for Rtp and Rtcp.
03 16:46:06.202 00167c Info FrameWork  005752D8 00000000 SLinkMgrCfg::FindLink                   () name='SIP'

I just read this article:

http://swyx-forum.de/community/Forums/tabid/54/forumid/25/threadid/7175/scope/posts/Default.aspx

Since we're running IP V6 as well on the Swyx server, I thought this could be the problem.. does anyone have some experience in running swyx server with IP V4 and V6 at the same time? (Swyx Server acts as DNS-Server as well)..

All the other calls via ISDN and internally are working perfect. I'll try the hint with this registry key first, but may be this could be interesting for some other swyx technicians.. I didn't found any article concerning the ipv6-question, only this sentence in the SwyxWare Manual:

"Other network protocols such as IPv6, IPX or ATM are NOT supported by SwyxWare."

spyker

 
New Post 2/23/2012 3:01 PM
Online now... spyker
322 posts
3rd Level Poster


Re: SIP trunk problems / may be IP V6 issue?  (Switzerland)

Any hints regarding the IPV6 issue? I didn't find anything else and it is still not working.. :-/

Server is 2011 R2, Server 2008 R2 x64..

Thanks

spyker

 
New Post 2/23/2012 8:13 PM
User is offline rolf.hebgen
564 posts
1st Level Poster


Re: SIP trunk problems / may be IP V6 issue?  (Germany)

Hi Spyker,

an other application is blocking the RTP Ports. Usually it is occupied by an installed DNS Server.

Short term solution: Stop DNS, Restart SwyxWare, Start DNS

Long Term Soultion: Check Swyx KB for needed ports and ask the Windows Admin to identify the APP and configure it correctly.

// Rolf

 
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Forum Policy

The discussion forums at Swyx Forum are dedicated to the discussion of Swyx, SwyxWare and related topics.

For the benefit of the community and to protect the integrity of swyx-form, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial products and non-commercial products which are not directly related to SwyxWare, it's OEM versions.
  2. No Flaming or Trolling.
  3. No Profanity, Racism, or Prejudice.
  4. Furthermore, make sure your posts comply to our Terms of Use.
  5. Newest development in German law defines online forums as journalistic content, making the forum owner and all posters to journalists. With this statement the forum owner declares that neither he nor his users are journalists with all legal consequences.
  6. The German Jugendmedienschutz-Staatsvertrag (JMStV) (Protection of Minors) defines a disclosure of online medias which are not suitable for minors below the age of 18. The Swyx Forum webseite does not provide any such content and underlies therefore not this disclosure. Please see further details including the responsible person for the protection of minors and direct contact data in the Imprint.
  7. The forums are currently unmoderated, meaning all postings will appear immediately after submission. If this turns out not working due to massive abuse all forums will switch to moderated mode, meaning a posting must be approved after submission my a moderator before appearing.
  8. You can use any language you like (except for the project forums) but keep in mind that by using english you will reach the largest audience.
  9. Within the project forums english language is mandatory.

 
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