Highlight a phrase and click this icon to search it on Swyx-Forum    Highlight a phrase and click this icon to search it within the Swyx Knowledgebase    Highlight a phrase and click this icon to search it using Goolge    Highlight a phrase and click this icon to search it using Wikipedia

Forum

Bookmark and Share

Forum

Bookmark and Share

 
  Forums  SwyxWare Server  Configuration -...  Phone controller will not respond.
Previous Previous
 
Next Next
New Post 9/1/2010 12:44 PM
Resolved
User is offline nronchetti
99 posts
www.fsys.co.uk
5th Level Poster


Phone controller will not respond.  (United Kingdom)
Modified By nronchetti on 9/1/2010 1:19:59 PM)

Hi All,

I have just installed a new Version 7 Swyx server and manually recreated all of the users as it seems we had a problem with database corruption on the old server. On testing the new server I can connect SwyxIt clients and SIP clients and all seems to work fine but is I try to connect the Swyx phones they come back with either “Phone controller does not respond” or “gateway not found”.

There is no firewall, the server is a 2003 R2. I have restarted the server and checked that the phone controller service is running. I can remote on to the phones through the web interface from the server so IP connectivity is OK.

This one really has me stumped the logs look like the service is running fine.

Running an nmap scan on the server to tcp ports shows the following open.

PORT     STATE SERVICE
80/tcp   open  http
135/tcp  open  msrpc
139/tcp  open  netbios-ssn
445/tcp  open  microsoft-ds
1720/tcp open  H.323/Q.931
2301/tcp open  compaqdiag
3389/tcp open  ms-term-serv
5060/tcp open  sip

Any Idea’s?

 

Many thanks

 

Nathan

 

 
New Post 9/1/2010 4:24 PM
User is offline nronchetti
99 posts
www.fsys.co.uk
5th Level Poster


Re: Phone controller will not respond.  (United Kingdom)
Modified By nronchetti on 9/1/2010 4:25:05 PM)

Just incase anyone comes aross this....

This server is set to be a master in a master/standby pair. the phone controller would not allow any log on's untill I have gone through and configured the standby.

All working now though :)

Nathan

 
 Page 1 of 1
Previous Previous
 
Next Next
  Forums  SwyxWare Server  Configuration -...  Phone controller will not respond.

 

 

Forum Policy

The discussion forums at Swyx Forum are dedicated to the discussion of Swyx, SwyxWare and related topics.

For the benefit of the community and to protect the integrity of swyx-form, please observe the following posting guidelines:

  1. No Advertising. This includes promotion of commercial products and non-commercial products which are not directly related to SwyxWare, it's OEM versions.
  2. No Flaming or Trolling.
  3. No Profanity, Racism, or Prejudice.
  4. Furthermore, make sure your posts comply to our Terms of Use.
  5. Newest development in German law defines online forums as journalistic content, making the forum owner and all posters to journalists. With this statement the forum owner declares that neither he nor his users are journalists with all legal consequences.
  6. The German Jugendmedienschutz-Staatsvertrag (JMStV) (Protection of Minors) defines a disclosure of online medias which are not suitable for minors below the age of 18. The Swyx Forum webseite does not provide any such content and underlies therefore not this disclosure. Please see further details including the responsible person for the protection of minors and direct contact data in the Imprint.
  7. The forums are currently unmoderated, meaning all postings will appear immediately after submission. If this turns out not working due to massive abuse all forums will switch to moderated mode, meaning a posting must be approved after submission my a moderator before appearing.
  8. You can use any language you like (except for the project forums) but keep in mind that by using english you will reach the largest audience.
  9. Within the project forums english language is mandatory.

 
Forum Help

Stay up-to-date
Forum Icons
Image Usage
Report Abuse

 

The default language in the forums is english, but feel free to use your mother tongue. Just keep in mind that by using english you will reach the largest audience.

Sponsors