IpPbxCdr - OpenQueue Vs. Ambilog - Using Open Queue

Forums Project - Open ... Using Open Queu... IpPbxCdr - OpenQueue Vs. Ambilog

11/11/2007 9:59 PM

	Tom Larsen - Unicom\|nordic
159 posts

IpPbxCdr - OpenQueue Vs. Ambilog (Denmark)

Hi Tom,

I am testing the new queue features, and one thing comes to mind, when using Open Queue's feature "longest Waiting", then it is not possible to use Ambilog, Svar Info or other systems that uses the CDR data from a database, is that correct?

Tom Larsen
(Swyx T.A.G Member )

Competence is Expensive, Incompetence is about double the price.

11/11/2007 10:22 PM

	Tom Wellige
2263 posts
www.swyx.com

Re: IpPbxCdr - OpenQueue Vs. Ambilog (Germany)

Hi Tom.

No, that's wrong ! OpenQueue does not alter the data within the IpPbxCDR table which is wirtten by SwyxServer. It uses it's own table LongestWaiting which is populated by a trigger (NEW_CDR) being installed in the IpPbxCDR table. This trigger writes certain data from new inserted CDR records into the LongestWaiting table.

It is still possible to access the IpPbxCDR table from any other application at any time ! There are *NO* drawbacks when using Open Queue !

Just give it a try using Svar Info and you will see

Tom Wellige
(Lead Solution Consultant, Swyx)

I learned very early the difference between knowing the name of something and knowing something.
Richard P. Feynman

11/12/2007 9:38 AM

	Tom Larsen - Unicom\|nordic
159 posts

Re: IpPbxCdr - OpenQueue Vs. Ambilog (Denmark)

Hi Tom,

After i went to bed i was thinking about it, and off course, why would you make something that stopped other system from working :o)

I will try the new Svar info later on a system with the Queue installed to.

Tom Larsen
(Swyx T.A.G Member )

Competence is Expensive, Incompetence is about double the price.

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