Just got a call that all users without an external number are calling "anonymously".

We didn't change anything at the upgrade 6.11 -> 6.20.

Users with an external number don't have this problem, but all others, which have been replaced using
such a replacement rule 1* --> +41......... (for all internal numbers from 100-199).

This doesn't work anymore.

Trunk is set to "Nicht zugeordnete Anrufernummer/URI signalisieren" (don't know in english.. but it's the second button).

Trunk group is set to "CLIP no screening".

Any ideas? What changed in 6.20 regarding number replacement?

I also tested to make non-wildcard replacements: 173 --> +41....... doesn't work too!
 

Thanks in advance!

spyker

Hi there..

No idea?

I'm having this problem at already 3 or 4 customers using 6.20..

Could anyone agree, that this scenario should work:

user with no ext. number, just int. 100.
on the trunk, I choose "signal the unassigned number/uri"
and on the trunk group i make a number replacement like this 100 --> +4171123456132

Thanks for any support.. :-)

spyker

spyker wrote Hi there.. No idea? I'm having this problem at already 3 or 4 customers using 6.20.. Could anyone agree, that this scenario should work: user with no ext. number, just int. 100. on the trunk, I choose "signal the unassigned number/uri" and on the trunk group i make a number replacement like this 100 --> +4171123456132 Thanks for any support.. :-) spyker

Hi spyker

I am not sure if the internal number will be signalled on a trunk even with the parameter set. You should try to make a 'fake' public number on the trunk (a number that will never exists in the PSTN). Lets say this number is +4199999999. Then map this number to the internal number 100. In the replacement table replace +4199999999 --> +4171123456132

Morten Rokosz
(Swyx T.A.G Member)

The best way to predict the future is to invent it.

Hi spyker

Quick workaround:
ISDN trunk:
third Option - Signal the following Number / URI
Folgende Anrufernummer/URI signalisieren:
"one fix number for all users without a public number" using this trunk (thats what I got then)

Morten Rokosz wrote I am not sure if the internal number will be signalled on a trunk even with the parameter set.

... so it is(my watching), at least not in the CDR nor in SwyxWare Administration "Active Calls"

spyker wrote Thanks anyway! Amazed that obviously nobody used "my" possibility of number replacement...

This is our non productive testserver
never needed this at v6.20, I reproduced it (no outgoing number(XXX) for users without public number). And before I noticed some similarity with hide number on this server(no outgoing number(XXX) for users with public number where the main number (+49 XXX - 0) expected to be shown).

Trunk-Group:
Conversion for outbound Calls - ausgehende Anrufernummer:
Extension - Durchwahl
and I was told "CLIP -no screening- is not activated at our "direct dialing-in line to ISDN provided by Deutsche Telekom".
ISDN trunk:
[x] "Nicht zugeordnete Anrufernummer/URI signalisieren" (second option) - Signal the unassigned Number / URI

 Check some logs (here are mine)

1) no public number
D-Channel Monitor
(log all Layers complete)

keine öffentliche Nummer.TXT (no public number) 13:53:53 L3  1  01101100  INFORMATION ELEMENT : Calling party number     13:53:53 L3  2  00000101  IE Length           : 5 octet(s)               13:53:53 L3  3  0-------  Extension bit       : continued                13:53:53 L3     -000----  Type of number      : Unknown                  13:53:53 L3     ----0001  Numbering plan      : ISDN numbering plan E.164 13:53:53 L3  3a 1-------  Extension bit       : Not continued            13:53:53 L3     -01-----  Presentation indica : Presentation restricted 13:53:53 L3     ---000--  Spare Bit(s)        : Reserved                 13:53:53 L3     ------00  Screening indicator : Number user provided / no 13:53:53 L3  4  00110000  Number digits       : 000

SwyxServer.log ~InResolveMediaA          Dial            start processing... 09 13:53:31.578 001ec4 Inf3 SrvPBXCtl  06969F48 00000026 SPBXCtlFSM::CheckForTwoStageDial        () address: 00PRIVACY 09 13:53:31.578 001ec4 Inf3 SwTCL      0697B2D8 00000026 STclCall::GetOwnAddress                 () return: 103, name=Administrator, suppressed=no) 09 13:53:31.578 001ec4 Inf3 SrvPBXCtl  082803B8 00000026 SPBXCallHub::SignalUserActive           (5, Administrator,isOriginator=YES) skipping 09 13:53:31.578 001ec4 Info SrvGKAdr   06A1F780 00000026 SGkImpl::ResolveAddress                 () ~-------------------------------------------------------------------------------------------------------------------------------- ~CallingDevice:      [0x069D2CE8 PCClient, Reg: (Client,5,Administrator), 50.1.1.138, [0: IP: 127.0.0.1|1234|1235|G711u|20|-1][1: IP: 127.0.0.1|1234|1235|G729|20|-1], CTI: 0, MEMDev: 0, MEMComp: 1, MEMCompSIP: 0] ~CallingAddress:     [Addr:'103',Name:'Administrator',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] ~DialingDevice:      [0x069D2CE8 PCClient, Reg: (Client,5,Administrator), 50.1.1.138, [0: IP: 127.0.0.1|1234|1235|G711u|20|-1][1: IP: 127.0.0.1|1234|1235|G729|20|-1], CTI: 0, MEMDev: 0, MEMComp: 1, MEMCompSIP: 0] ~DialingAddress:     [Addr:'103',Name:'Administrator',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] ~OrigMediaInfo:      [0: IP: 50.1.1.138|50016|50017|G711u|20|-1][1: IP: 50.1.1.138|50016|50017|G729|20|-1] ~CalledAddress :     [Addr:'00PRIVACY',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] ~OverlSending:       yes ~CallType:           Normal ~CallMediaType:      Voice ~RetryStep:          0 ~RslvdMediaInfo:     [IP: 127.0.0.1|0|0|undefined|0|-1] ~RslvdUnregUsr:      0 ~RslvdGroup:         0 ~GroupCallTimeout(ms)-1 ~SuppressNumber:     no ~SrvCallingAddr:     [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~SrvDialingAddr:     [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~SrvCalledAddr:      [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~SrvCalledAddrInt:   [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~-------------------------------------------------------------------------------------------------------------------------------- [...] 09 13:53:53.000 000738 Inf3 SwTCL      0697B2D8 00000027 STclCall::SetOwnAddress                 (number= 103, name= , suppressed=no) 09 13:53:53.000 000738 Inf3 SrvPBXCtl  082803B8 00000027 SPBXCallHub::OnSetOwnAddress            (103, Administrator, suppressed=no) 09 13:53:53.000 000738 Inf3 SwTCL      0697B2D8 00000027 STclCall::SetOwnAddress                 () setting own address to 103, name=Administrator, suppressed=no) [...] ~InResolveMediaA          Dial            Result: 2 NewSt: DialingMediaA            Timeout: 30 09 13:53:53.156 001ce0 Inf3 SwTCL      0697B2D8 00000027 STclCall::GetOwnAddress                 () return: 103, name=Administrator, suppressed=no) 09 13:53:53.156 001ce0 Inf3 SrvPBXCtl  082803B8 00000027 SPBXCallHub::OnGetPeerAddress           () Asking: 1 Leitung 1 09 13:53:53.156 001ce0 Inf3 SrvPBXCtl  082803B8 00000027 SPBXCallHub::OnGetPeerAddress           () public number of client [Addr:'000',Name:'Administrator',NumTyp:Unknown,NumPlan:Unknown,PresInd:Restricted,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] 09 13:53:53.156 001ce0 Inf3 SrvPBXCtl  082803B8 00000027 SPBXCallHub::OnGetPeerAddress           () peer address (server format): [Addr:'000',Name:'Administrator',NumTyp:Unknown,NumPlan:Unknown,PresInd:Restricted,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] 09 13:53:53.156 001ce0 Inf3 SrvPBXCtl  082803B8 00000027 SPBXCallHub::OnGetPeerAddress           () ~Asking: 1 Leitung 1 ~Peer:   5 Administrator ~Result: [Addr:'000',Name:'Administrator',NumTyp:Unknown,NumPlan:Unknown,PresInd:Restricted,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] 09 13:53:53.156 001ce0 Inf3 SwTCL      0146E558 00000027 STclCall::GetOwnAddress                 () return: 01079PRIVACY, name=, suppressed=no) 09 13:53:53.156 001ce0 Info SH323      069A9010 00000027 SH323Connection::SendSignalSetup        B use H.323 alias 'Leitung 1' 09 13:53:53.156 001ce0 Info SH323      069A9010 00000027 SH323Connection::SendSignalSetup        B Calling party number '000' (suppress=YES, plan=ext) , Display info: <empty> 09 13:53:53.156 001ce0 Info SH323      069A9010 00000027 SH323Connection::SendSignalSetup        B Own address '01079PRIVACY' (suppress=no) 09 13:53:53.156 001ce0 Info SH323      069A9010 00000027 SH323Connection::SendSignalSetup        B Remote party name: 09 13:53:53.156 001ce0 Info SH323      069A9010 00000027 SH323Connection::SendSignalSetup        B Called party number: 01079PRIVACY 09 13:53:53.156 001ce0 Info SH323      0659E5D0 00000000 SwyxH225NSData::BuildH225NSData         () Call type: voice 09 13:53:53.156 001ce0 Info SH323      069A9010 00000027 SH323Conn::GetLocalInterfaceAddr        () Local interface address: Ip:50.1.1.138:0:false 09 13:53:53.171 001ce0 Info SH323      069A9010 00000027 SH323Connection::StartH245              B H.245 control channel created. 09 13:53:53.171 001ce0 Inf3 SH323      069A9010 00000027 SH323Connection::OnSelectLogChan        B SH323Connection::OnSelectLogicalChannels() 09 13:53:53.171 001ce0 Inf3 SH323      069A9010 00000027 SH323Connection::OnSelectLogChan        B fastStartState = FastStartInitiate, fastStart = 1 09 13:53:53.171 001ce0 Info SH323      069A9010 00000027 SH323Connection::OnSelectLogChan        B Trying H.323 fast start ...

2) hide number (users with public number)
D-Channel Monitor
(log all Layers complete)

Nummernunterdrückung.TXT (hide number) 13:49:09 L3  1  01101100  INFORMATION ELEMENT : Calling party number     13:49:09 L3  2  00000101  IE Length           : 5 octet(s)               13:49:09 L3  3  0-------  Extension bit       : continued                13:49:09 L3     -000----  Type of number      : Unknown                  13:49:09 L3     ----0001  Numbering plan      : ISDN numbering plan E.164 13:49:09 L3  3a 1-------  Extension bit       : Not continued            13:49:09 L3     -01-----  Presentation indica : Presentation restricted  13:49:09 L3     ---000--  Spare Bit(s)        : Reserved                 13:49:09 L3     ------00  Screening indicator : Number user provided / no 13:49:09 L3  4  00110001  Number digits       : 100

                     

SwyxServer.log 09 13:49:09.250 0019e4 Inf3 SwTCL      0697B2D8 00000024 STclCall::SetOwnAddress                 (number= 100, name= , suppressed=YES) 09 13:49:09.250 0019e4 Inf3 SrvPBXCtl  082803B8 00000024 SPBXCallHub::OnSetOwnAddress            (100, , suppressed=YES) 09 13:49:09.250 0019e4 Inf3 SwTCL      0697B2D8 00000024 STclCall::SetOwnAddress                 () setting own address to 100, name=, suppressed=YES) [...] ~InResolveMediaA          Dial            start processing... 09 13:49:09.328 000738 Inf3 SrvPBXCtl  06969F48 00000024 SPBXCtlFSM::CheckForTwoStageDial        () address: 00CENSORED 09 13:49:09.328 000738 Inf3 SwTCL      0697B2D8 00000024 STclCall::GetOwnAddress                 () return: 100, name=, suppressed=YES) 09 13:49:09.328 000738 Inf3 SrvPBXCtl  082803B8 00000024 SPBXCallHub::SignalUserActive           (5, Administrator,isOriginator=YES) skipping 09 13:49:09.328 000738 Info SrvGKAdr   06A1F780 00000024 SGkImpl::ResolveAddress                 () ~-------------------------------------------------------------------------------------------------------------------------------- ~CallingDevice:      [0x069D2CE8 PCClient, Reg: (Client,5,Administrator), 50.1.1.138, [0: IP: 127.0.0.1|1234|1235|G711u|20|-1][1: IP: 127.0.0.1|1234|1235|G729|20|-1], CTI: 0, MEMDev: 0, MEMComp: 1, MEMCompSIP: 0] ~CallingAddress:     [Addr:'100',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Restricted,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] ~DialingDevice:      [0x069D2CE8 PCClient, Reg: (Client,5,Administrator), 50.1.1.138, [0: IP: 127.0.0.1|1234|1235|G711u|20|-1][1: IP: 127.0.0.1|1234|1235|G729|20|-1], CTI: 0, MEMDev: 0, MEMComp: 1, MEMCompSIP: 0] ~DialingAddress:     [Addr:'100',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Restricted,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] ~OrigMediaInfo:      [0: IP: 50.1.1.138|50012|50013|G711u|20|-1][1: IP: 50.1.1.138|50012|50013|G729|20|-1] ~CalledAddress :     [Addr:'00CENSORED',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:E.164/ISDN] ~OverlSending:       yes ~CallType:           Normal ~CallMediaType:      Voice ~RetryStep:          0 ~RslvdMediaInfo:     [IP: 127.0.0.1|0|0|undefined|0|-1] ~RslvdUnregUsr:      0 ~RslvdGroup:         0 ~GroupCallTimeout(ms)-1 ~SuppressNumber:     no ~SrvCallingAddr:     [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~SrvDialingAddr:     [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~SrvCalledAddr:      [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~SrvCalledAddrInt:   [Addr:'',Name:'',NumTyp:Unknown,NumPlan:Unknown,PresInd:Allowed,ScrInd:User prov. not scr.,Compl:no,AddressType:Unknown] ~--------------------------------------------------------------------------------------------------------------------------------