Dear Swyx Users

With SwyxWare 2011 I can set my phone status to "DO NOT DISTURB" and all my co-workers are automatically updated with my DND status.

This is a useful feature for many users and managers and we have been asked about this features a lot in the past. Good news is, it's now available :-)

I have created this Callrouting Script which routes incoming calls to my extension based on my user status: Speaking, Logged Off, Free, Away or DND. It is simply a modification of the popular Advanced DDI call routing script prior SwyxWare Version 2011.

And there is a special "feature" implemented. You will be able to see if you receive a call in DND mode and you have even the possibility to pick up this call while the caller is listening to your greeting message: " Hi there, although I'm in the office, I can't pick-up your call at this moment. Please leave me a message after the tone and I will return your call ASAP. Thank you".

This allows me to keep in control of any incoming calls to my extensions, I can let one caller go through to my voicemail, but pick up another one, because I know it is an important call !

Pretty sneaky, what do you think ?

Happy Swyxing and have a good weekend :- )

Cheers
Mirjam

Swyx Distributor New Zealand & Australia