Dear Swyx Users
Did you know that the SwyxIt! soft-phone allows you to set a “wrap up timer” ?
If you are asking yourself now what exactly is a “wrap-up timer”, here the answer:
The “wrap up timer” prevents further calls from coming through, therefore letting the you complete additional tasks related to the previous call without being disturbed.
This is how you configure the “wrap up timer” per line key:
1. Click with the right mouse button on the selected Line button and select “Properties”
2. The "Properties of…" window will appear, now activate the option “Disable line after call” and define a time period (5 – 1800 seconds)
3. Confirm your input by clicking on ”OK”.
All done. The line will now be disabled after every call for the time period defined. And your SwyxIt! line key is then busy for further incoming calls. After the “wrap up time-out” is reached your Line key goes to “ready” status immediately.
Happy Swyxing and have a good weekend :- )
Cheers
Mirjam
Swyx Distributor New Zealand & Australia