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Apr22

Written by:mirjam.baumberger
22/04/2010 11:57 p.m. 

header_SkypeforSwyx

Dear Swyx Users

I’m sure all of you are aware of Skype or are even a Skype user yourself. But did you know that your SwyxWare IP-PBX can now also receive Skype calls?
With a click2call button, millions of registered Skype users can reach your business for free directly from your website. The short screen cast below is providing you an overview on how to configure your Swyx Serve so, that your organization can receive incoming Skype calls on a standard Swyx phone.

ScreenCastSkypeforSwyx

To enable this feature, the following three steps have to be completed:

1. Register with Skype for Business and create a Skype for SIP account

2. Configure your Swyx Server

3. add a Skype click2call button to your website

Additionally, I have also created a PDF document with print-screens of the SwyxWare configuration.

Configuration hint: The file CustomProviderProfiles.config is located on the SwyxServer: C:/ProgrammFiles/SwyxWare. You can download the CustomProviderProfile including Skype for SIP Profile entry from here.

Or just copy and paste the code below in your existing CustomProviderProfile

 

<sp:SIPProviderProfile id="skyper" name="Skype for Sip reg" registrar="sip.skype.com" proxy="sip.skype.com" realm="sip.skype.com" stun="stun.2talk.co.nz" DtmfMode="Rfc2833_Event" UseDisplayInfo="true" CallingPartyNumberPositions="FromHeaderSIPURI" UseRegistration="true" UseOverlapDialing="false">

<sp:NumberFormats outbound_called="CanonicalWithoutPlus" outbound_calling="CanonicalWithoutPlus" inbound_called="CanonicalWithoutPlus" inbound_calling="CanonicalWithoutPlus" />

</sp:SIPProviderProfile>

Further information on HOW TO configure and adapt SIP Providers via Provider Profiles (kb3436) can be found here.

Happy Swyxing and have a good weekend :- )

Cheers
Mirjam

Swyx Distributor New Zealand & Australia

 

 

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13 comment(s) so far...

Re: Skype for Swyx

Cool!!!
Thats what we were recently looking for!
Thanks Mirjam!

By Robert on  3/05/2010 2:06 p.m.

Re: Skype for Swyx

Hi Robert,

Good, glad it was of help to your organization.
Works really nice and one also can see now, which skype user actually called.
The display name in SwyxIt! is: username.skype

Cheers
Mirjam

By mirjam.baumberger on  5/05/2010 3:12 a.m.

Re: Skype for Swyx

Hi Mirjam, nice instruction, thank you!
Just one improvement: It would be better to create an own "CustomProviderProfiles.config" file instead of editing the "ProviderProfiles.config" system file. The reason is simple: the system file might be overwritten by future SwyxWare updates and you loose all your own changes. Therefoe use the CustomProviderProfiles.config for additonal own profiles, it will be used as in include file if it exists and all profiles there are listed additionally when you create a trunkgroup (restart of LinkManager service might be required). See www.swyx.com/support/ssdb.html?kbid=kb3436 (english) or www.swyx.de/support/ssdb.html?kbid=kb3436 (german) for more details.

Best regards
Andreas

By andreas.reeh on  12/05/2010 2:48 p.m.

Re: Skype for Swyx

Dear Mirjam

Can you please give us a helping hand? We have a Swyxware Server 7.0 and we configured all well. That means the SIP Trunk is activated and online. The problem is really, that we can't see an online status on an external Skype client. Also of course we cannot call the SIP trunk.
All settings on the Skype for SIP are well done?! Any suggestions to solve that issue?

Thanks and best regards,

Daniel

By d.mueller on  16/05/2010 5:27 p.m.

Re: Skype for Swyx

Dear Mirjam

Can you please give us a helping hand? We have a Swyxware Server 7.0 and we configured all well. That means the SIP Trunk is activated and online. The problem is really, that we can't see an online status on an external Skype client. Also of course we cannot call the SIP trunk.
All settings on the Skype for SIP are well done?! Any suggestions to solve that issue?

Thanks and best regards,

Daniel

By d.mueller on  17/05/2010 6:03 a.m.

Re: Skype for Swyx

Hi Mirjam

Thanks for the docu, which I detected too late, so I figured it out by myself ;-)
One remark to your profile, I think it is better to use Skype´s own STUN server (stun.skype.com) instead of stun.2talk.co.nz.

Best Regards Uwe

By usauerbrey on  20/05/2010 4:15 p.m.

Re: Skype for Swyx


Just recognized today all these posts here. For some reason I don’t get e-mail notification of any added comments !

To Andreas: You are right regadring the CustomProviderProfile, but in my docu I do say that one should modify or add a CustomProviderProfiles.config.


To Daniel: Does your problem still persist ? What do you exactly mean with “we can't see an online status on an external Skype client” ? Do you get an SIP Invite on your SwyxServer if a Skype user is calling your SIPtoSkype Account?


To Uwe: You may want to subscribe by RRS feed so you don’t miss other hints & tips ;- ) And of course you are absolutely right, Stun.skype.com is working fine !

Have a great weekend
Mirjam

By mirjam.baumberger on  29/05/2010 1:36 a.m.

Re: Skype for Swyx

Hi Mirjam,

thanks for your documentation. But no call reaching us. We're using 7.0.
The log file shows some entries, but no phone is ringing.

What's about licensens for Swyx? (Speech channel).

Thanks,
Oliver

By Jumo on  7/01/2011 5:38 p.m.

Re: Skype for Swyx

Hi,
Skype advises to use no stun server. And you should use CanonicalWithPlus instead of CanonicalWithoutPlus:






By sirrus on  30/03/2011 2:14 p.m.

Re: Skype for Swyx

Thanks for into

Got incoming working on Swyx 7 server

Outgoing calls not working. trying to call back incoming skype user : ,Anonymous@sip.skype.com

Any pointers surley calling out from the skype sip trunk to any skype user should work. Not sure what URI to enter to dial? Will this even work what are the requirements , config to do this please?

Regards Mark





By djholly123 on  10/06/2011 8:47 p.m.

Re: Skype for Swyx

Someone have try to use the version 2011 with skype? There is any usefull tips??

By Dab on  14/10/2011 3:57 p.m.

Re: Skype for Swyx

Hallo,

hat das jemand schon mit der 2011er Probiert??

Danke

By dbit.at on  17/10/2011 10:13 p.m.

Re: Skype for Swyx

Hallo,

ich habe es heute mit Swyxware 2011 eingerichtet und es funktioniert ohen Probleme.
Als Nummernsformattierung habe ich "Canonical without Plus" verwendet und kein STUN-Server registriert.

Grüße

By martin.hanspeter@acs.it on  1/12/2011 12:17 p.m.
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