Dear Swyx Users

Did you know that SwyxIt! is enabled with a standard TAPI driver ? And it gets even better, Swyx’s TAPI integration comes at no extra cost. SwyxIt! TAPI support is for FREE and allows dialing from TAPI enabled applications like CRM and ERP systems.

Integrating SwyxWare with your CRM software will enhance customer interactions and drive improved efficiency. Many well know business application like ACT!, Sage, Saleslogix or Legrand are supporting TAPI service provider.

How does TAPI it work: Search on Incoming Call: When an incoming call is received, the CRM application uses the Caller ID to scan the database for a number match. If a match is found the CRM application brings up the appropriate Contact or Company record. Dial from your application: And Click2Dial from your CRM applications increases also productivity and time efficiency in all outbound phone tasks.

Happy Swyxing and have a good weekend :- )

Cheers
Mirjam

Swyx Distributor New Zealand & Australia