Great post from Joel Spolsky about the fight for usable software

"Dave Winer says, 'To create a usable piece of software, you have to fight for every fix, every feature, every little accommodation that will get one more person up the curve. [...]'

Every day you make a tiny bit of progress. You make one thing just a smidgen better. [...] A tiny improvement that will barely benefit anyone. One inch. There are thousands and tens of thousands of these tiny things. It takes a mindset of constant criticism to find them. You have to reshape your mind until you're finding fault with everything."

And he is right. It really shows in the product if those who are responsible have such a mindset. From my own experience I can say that it's not an easy fight. You loose more often than you succeed. But that no reason to stop.