Dear Swyx Users 

Do you know that you can switch between handset and speaker phone while in a conversation?

	A call centre agent but you on hold and you are listening to music on your Swyx Phone handset. If you want hear the holding music on the speaker of your desk phone, you can do so by pressing the speaker button. Keep the button pressed until the handset is on back on the phone. Now you can let go of the speaker button and continue listing to the music on hold via the phone's speaker.
NOTE: By keeping the speaker button pressed while putting the handset down, the conversation will not be disconnected !!!

If your Swyx Phone supports hands-free  mode you can continue your conversation on the speaker. Otherwise pick up the handset and continue your call with the centre agent.

Happy Swyxing . . . . . and have a good weekend.

Regards
Mirjam

@ IT Net World Ltd, NZ & AUS SWYX Distributor